1. Written offer controls
This website accepts inquiries, not payments. Before purchase, the written offer will identify the event, date, venue, ticket quantity, section or seating description when known, delivery method, maximum total price and any transaction-specific restrictions. Review it carefully before accepting.
2. Pricing
Ticket prices may be above or below face value and can change with market availability. The maximum total price displayed in an offer includes mandatory fees, except government charges, shipping charges and optional goods or services that may lawfully be shown separately. We do not add an undisclosed mandatory fee after you accept an offer.
3. Inventory and substitutions
Inventory is not held by sending a request. If accepted inventory becomes unavailable before confirmation, we may offer comparable or better tickets or cancel the uncompleted transaction. We will not substitute materially different tickets without your approval.
4. Delivery
Delivery may occur close to the event date and may require a mobile ticketing account or venue app. You must provide an accurate email address, monitor messages and promptly complete any reasonable ticket-acceptance steps. Screenshots may not be valid tickets.
5. Event, venue and entry rules
Dates, times, performers and venue rules may change. Admission is controlled by the venue and event organizer. You are responsible for age rules, identification, prohibited items, travel arrangements and any account or device required for mobile entry.
6. Limits and resale
Orders may be subject to quantity limits and fraud review. Tickets must not be used for unlawful resale, contests, promotions or commercial purposes without authorization. We may cancel an unfulfilled transaction that violates a disclosed limit or applicable law.
7. Cancellations, postponements and refunds
The Refund & Cancellation Policy is incorporated into this policy. Unless the written offer or applicable law provides otherwise, completed ticket sales are final except for a qualifying canceled event, invalid ticket or failure to deliver the tickets purchased.
8. Support
For delivery or order questions, email [email protected] and include your reference or order number. Event-day problems should be reported as soon as they occur so reasonable troubleshooting can be attempted.